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Privacy Policy

Privacy Policy

Effective Date: 1 October 2026      Last Updated: 1 October 2026

1. Introduction

GinaAndVik.com (“the Platform”, “we”, “our”, “us”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”). This Privacy Policy explains how we collect, use, store, share, and protect personal information when Users (“you”, “your”) access or use the Platform.

GInaAndVik.com is an online marketplace that connects Buyers with independent Vendors who sell all types of uniforms, including but not limited to school uniforms, corporate uniforms, medical uniforms, security uniforms, hospitality uniforms, industrial workwear, sports uniforms, and custom branded apparel.

By using GinaAndVik.com, you consent to the practices described in this Privacy Policy.

2. Definitions

  • “Personal Information” means any information relating to an identifiable natural or juristic person.

  • “User” refers to any person accessing or using the Platform.

  • “Buyer” refers to individuals or businesses purchasing uniforms.

  • “Vendor” refers to individuals or businesses listing uniforms for sale.

  • “Products” refers to all uniform categories listed on the Platform.

  • “Processing” refers to any operation involving personal information, including collection, storage, use, or deletion.

3. Information We Collect

We may collect the following categories of personal information:

3.1 Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Billing information

  • Vendor business details

  • Product information uploaded by Vendors

  • Communication sent through the Platform

3.2 Information Collected Automatically

  • IP address

  • Device information

  • Browser type

  • Usage data

  • Cookies and tracking technologies

3.3 Payment Information

Payment details are processed by third‑party payment gateways. We do not store full card details.

4. How We Use Your Information

We process personal information for the following purposes:

  • To operate and maintain the Platform

  • To facilitate orders between Buyers and Vendors

  • To verify Vendor identity

  • To process payments and Vendor payouts

  • To provide customer support

  • To improve Platform functionality and user experience

  • To send notifications, updates, and transactional messages

  • To comply with legal obligations

  • To prevent fraud and protect Platform integrity

5. Legal Basis for Processing (POPIA)

We process personal information based on the following legal grounds:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Protection of Users and the Platform

6. Sharing of Personal Information

We may share personal information with:

6.1 Vendors

Buyers’ delivery details and contact information are shared with Vendors to fulfil uniform orders across all categories.

6.2 Service Providers

Third‑party providers assisting with:

  • Payment processing

  • Courier and delivery services

  • Hosting and IT infrastructure

  • Customer support

  • Analytics and security

6.3 Legal Requirements

We may disclose information if required by law, court order, or regulatory authority.

We do not sell personal information to third parties.

7. Data Storage and Security

We implement reasonable technical and organisational measures to protect personal information, including:

  • Encrypted data transmission

  • Secure servers

  • Access controls

  • Regular security monitoring

However, no system is completely secure, and we cannot guarantee absolute protection.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Users may request deletion of their data, subject to legal and operational requirements.

9. User Rights Under POPIA

You have the right to:

  • Access your personal information

  • Request correction or deletion

  • Object to processing

  • Withdraw consent

  • Request data portability (where applicable)

  • Lodge a complaint with the Information Regulator

Requests may be submitted to: Email: info@GinaAndVik.com

10. Cookies and Tracking Technologies

The Platform uses cookies to:

  • Improve user experience

  • Analyse usage patterns

  • Store user preferences

  • Facilitate login sessions

Users may disable cookies in their browser settings, but some features may not function properly.

11. Third‑Party Links

The Platform may contain links to external websites. We are not responsible for the privacy practices of third‑party sites.

12. Children’s Privacy

We do not knowingly collect personal information from children under 18 without parental consent. Parents may request deletion of a child’s information.

13. International Transfers

Some service providers may store data outside South Africa. We ensure such transfers comply with POPIA and adequate protection standards.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of updated terms.

15. Contact Information

For questions or requests related to this Privacy Policy:

Email: info@GinaAndVik.com